Cancellation Policy

Pre-Course Cancellation Policy

Full payment must be made at least 10 days before the program start date. If you cancel in writing at least 14 days before the seminar, a US$250 administration fee will apply. You may nominate a substitute at no extra cost, as long as you notify The 360 Leaders in writing at least one week before the program starts. Please note: fees, dates, and speakers may change.

Refund Policy

All course bookings with The 360 Leaders are non-refundable. By registering, you agree that course fees are payable in full and cannot be refunded for any reason, including dissatisfaction, changes in personal or professional circumstances, or partial attendance.

The 360 Leaders may make reasonable changes to course content, trainers, or schedules when needed. These changes do not entitle delegates to a refund. Full course details, including objectives, target audience, and content, are provided before enrollment. It is the delegate's responsibility to confirm the course is right for them before booking.