Managing Employee Performance, Behaviour & Attitudes

A Professional Training Course On:

Managing
Employee Performance
,
Behaviour & Attitudes

Elevating Team Capability, Workplace Dynamics, and Organisational Performance

★★★★★ 4.5 (3,306)

Course Schedule

About This Managing Employee Performance, Behaviour & Attitudes Training Course

Managing Employee Performance, Behaviour & Attitudes training course provides leaders with the strategic tools required to cultivate a high-performance work culture, align individual contributions with organizational strategy, and navigate complex interpersonal dynamics. In modern enterprise environments, driving sustainable productivity requires more than traditional management; it demands a sophisticated understanding of behavioral science, emotional intelligence, and structural accountability. By mastering these core disciplines, leaders can proactively address performance decline, optimise team cohesion, and establish an environment grounded in continuous professional development and high engagement.

Navigating workplace difficulties, addressing challenging behaviors, and establishing clear performance frameworks are vital responsibilities for modern operational leaders. This training course focuses on building executive capability in constructive communication, structured talent retention, and objective performance appraisal systems. By refining these competencies, organizations enhance their overall agility, mitigate key personnel risks, and create a resilient workplace culture capable of sustained operational excellence.

Expected Outcomes

The Managing Employee Performance, Behaviour & Attitudes training course empowers leaders to drive measurable operational improvements and elevate team performance across all organizational levels.

  • Formulate robust performance improvement plans that systematically diagnose and resolve root causes of operational decline.
  • Apply emotional intelligence principles to manage complex interpersonal interactions and maintain professional workplace standards.
  • Execute objective, structured appraisal meetings that foster accountability, transparent communication, and continuous improvement.
  • Differentiate talent management from succession planning to optimize long-term workforce capability and employee retention.
  • Mitigate disruptive workplace behaviors using proven behavioral reinforcement and assertive communication techniques.
  • Evaluate internal group dynamics to strengthen cross-functional collaboration, team alignment, and executive decision-making.

This Course is Best For

The Managing Employee Performance, Behaviour & Attitudes training course is designed specifically for professionals responsible for leading teams, shaping workplace culture, and driving workforce performance.

  • Human Resources Directors & HR Business Partners
  • Department Heads & Division Managers
  • Operational Unit Managers & Team Leaders
  • Engineering & Technical Lead Managers
  • Talent Management & Employee Relations Specialists
  • Project Managers & Programme Directors

Training Method

The Managing Employee Performance, Behaviour & Attitudes training course relies on an immersive, participant-centered learning experience centered around structured discussion, executive reflection, and practical application. Participants engage in interactive dialogues, evaluating real-world leadership challenges and exploring advanced behavioral models under expert instructor guidance. This collaborative approach encourages peer-to-peer knowledge sharing, allowing leaders to benchmark their practices against industry standards and refine their approach to workforce performance management.

Throughout the training course, conceptual frameworks are paired with hands-on skill development, ensuring immediate operational applicability. Through guided simulations, practical scenario analysis, and structured feedback sessions, attendees sharpen their ability to conduct difficult conversations, deliver impactful performance reviews, and manage challenging team dynamics. This comprehensive approach ensures that leaders return to their organizations equipped with actionable strategies and enhanced leadership confidence.

Course Outline

Day 1:Understanding Yourself and Others
  • Exploring human psychology
  • Your Johari window
  • How are attitudes formed?
  • Your personality style explored
  • Understanding Emotional Intelligence (EI)
Day 2:Performance Improvement Planning (PIP)
  • Introduction to performance management of people
  • Understanding performance decline and the factors affecting performance
  • Work performance interviewing
  • Communication skills for the performance interview
  • Managing good performance – behavioural reinforcement theory
Day 3:Driving Performance through Talent Management
  • Talent management – explored
  • Employee resourcing: best practices
  • Introducing basics of manpower planning
  • Flexibility and introducing the ‘flexible firm’
  • Differentiating succession management & talent management
Day 4:Giving Feedback and Making Appraisal Work
  • The principles of effective performance appraisal
  • Performance management in a multi-cultural setting
  • How to deal with common mistakes and minimise failure
  • How to structure an appraisal meeting - a step-by-step outline
  • Giving feedback with Emotional Intelligence (EI)
Day 5:Dealing with ‘Difficult’ People
  • Providing appropriate career-path planning - supporting development
  • Dealing with difficult people and stakeholders
  • Behaviour styles – passive, aggressive, passive-aggressive & assertive
  • Handling aggression in others
  • Personal Action Planning

Certificate

  • The 360 Leaders Certificate of Completion for delegates who attend and complete the training course

Our Collaboration

Anderson Coventry

Would you like to take this course as a team?

Managing Employee Performance, Behaviour & Attitudes FAQs

Participants gain practical skills in diagnosing performance gaps, managing challenging workplace behaviors, and conducting constructive appraisal discussions. The training course enhances executive confidence, sharpens communication skills, and provides strategies to cultivate a high-performing, resilient team culture.  

The training course provides structured behavioral models and communication techniques—including assertive communication and emotional intelligence strategies—to address passive, aggressive, or uncooperative behaviors constructively while maintaining professional standards and compliance.  
Leaders can immediately implement the frameworks learned to design target-driven Performance Improvement Plans (PIPs), restructure performance appraisal meetings, optimize internal talent pipelines, and enhance overall team engagement and cohesion.  
Organizations benefit from improved leadership effectiveness, reduced turnover, clearer performance benchmarks, and a reduction in workplace friction. Strengthening management capability in handling workforce dynamics leads directly to higher productivity and strategic alignment.  
No formal HR background is required. The content is tailored for any managerial professional, technical lead, or functional head seeking to improve their people management capabilities and understand the psychological drivers of performance.  
By mastering human dynamics, performance planning, and emotional intelligence, participants build essential executive capabilities that prepare them for higher-level leadership roles, strategic workforce planning, and broader operational management responsibilities.  

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