About Resilient Leadership: AE/SCNS/NCEMA 7000 for Managers
This course helps managers apply the AE/SCNS/NCEMA 7000 framework to strengthen business continuity and lead their teams confidently through disruption. It covers the manager's role in business continuity management, from understanding the framework itself through to building the resilient culture that keeps an organisation prepared for whatever comes next.
You'll start by exploring what AE/SCNS/NCEMA 7000 means from a managerial perspective and your responsibilities within it, then move into strategic planning and resource management during disruptions. From there, the course covers leading crisis response teams and making sound decisions under pressure, how to measure whether your continuity plans are actually working, and how to build a culture of preparedness that lasts.
By the end, you'll have a practical action plan for leading your team through crisis situations and strengthening resilience across your organisation.
Expected Outcomes
The course is structured around five stages of managerial responsibility in business continuity — from understanding the framework to building a resilient culture — so each skill connects directly to your role. By the end, you'll be able to:
- Understand the AE/SCNS/NCEMA 7000 framework from a managerial perspective
- Align continuity strategies with your organisation's objectives
- Optimise resource allocation and prioritisation during disruptions
- Lead crisis response teams and make sound decisions under pressure
- Build effective communication protocols for use during a crisis
- Set and track KPIs to measure the success of continuity initiatives
- Foster a culture of preparedness and proactive management within your team
Training Method
The course starts by grounding you in the AE/SCNS/NCEMA 7000 framework and your responsibilities as a manager within it, then moves into strategic planning and resource management for disruption scenarios. From there, you'll focus on leading crisis response teams, making decisions under pressure, and communicating effectively when things go wrong.
The course then covers how to monitor and measure whether your continuity plans are working, using KPIs and drills to identify gaps, before closing with practical work on building a resilient culture and your own managerial action plan. Throughout, you'll work through dynamic presentations, leadership role-play, and team-based exercises that mirror real-world crisis scenarios, so you leave with skills ready to apply directly to your organisation.
